Policies

Privacy notice

How Qiki collects, uses and protects personal information, written for students, parents and guardians.

Draft notice

This notice is under legal review and may change before Qiki’s public launch.

What we collect

  • Account details: your name, email address, password (stored only as a secure one-way hash) and, for students, your class.
  • Learning records: courses you enrol in, lessons and activities you mark complete, quiz answers and scores, and certificate requests.
  • Agreements: when you accepted the terms and, for students, when you confirmed that a parent or guardian knows about the account.
  • Security records: sign-in events and important account changes. Network addresses are stored only as irreversible hashes in these records.

We do not ask for a phone number, home address, school name or photo to use Qiki.

How we use it

  • To run your account, save your progress and show it to you on any device.
  • To show a linked parent or guardian their child’s progress, only after a linking step that the child’s account approves.
  • To issue certificates for completed courses and let others verify that a certificate is genuine.
  • To keep Qiki secure, for example by limiting repeated sign-in attempts.

We do not sell personal information, and Qiki does not show advertising to learners.

Who can see your information

You can see your own records. A parent or guardian can see a child’s learning progress only through an approved link. Qiki administrators can see account and learning records when needed to run the service. Subject experts and reviewers work on course content and do not need access to students’ private records.

Certificate verification shows only what is needed to confirm a certificate: the name printed on it, the course, the class and the issue date.

Cookies

Qiki uses one essential cookie to keep you signed in securely. We do not use advertising or tracking cookies.

Correcting or deleting your information

You can ask us to correct your details, send you a copy of your information or delete your account. We will confirm that the request comes from the account holder or, for a child’s account, from an authorised parent or guardian before acting on it. Some records, such as issued certificates and security logs, may need to be kept for a limited time; where that happens we explain why and remove or anonymise everything else.

Contact

Questions or requests: support@qiki.in.